FAQs

Choosing a formula

Where should I start?

Our product comparison shows each formula’s purpose, format, selected ingredients, and supply size. Explore Hormone Health for a daily inositol routine, Multi+ for an iron-free multivitamin, or Sleep Aid for occasional bedtime support. Read the full product details and precautions before choosing.

Where can I find ingredients, directions, and servings?

Each product page includes Supplement Facts, ingredient amounts, directions, and precautions. The standard pack of each current formula contains 30 servings. Follow the directions on your package; a larger pack changes the supply, not the recommended daily serving.

Can I combine WrenLife products or take them with my current supplements?

Compare the complete labels first: products can contain overlapping ingredients. We can help explain ingredient amounts and directions. If you take medication or other supplements, have a healthcare professional review the combined amounts and precautions before adding a formula. Ask a product question.

Quality & testing

Where can I see the heavy-metal reports?

Visit Quality & testing for the original manufacturer-issued certificates of analysis and results for arsenic, lead, cadmium, and mercury. Match the lot number on your package to the report. Published reports apply to the specific lots listed.

How do I read the numbers?

“mcg/day” means micrograms for the daily amount in that report. “<0.1” means less than 0.1 mcg/day, not zero. The heavy-metal specification is “Report Only,” so the certificates list results without numerical pass/fail limits. Our report-reading guide walks through a real example.

What if my lot number is not listed?

Email support@livewrenlife.com with the product name and lot number printed on your package. We can help find the available documentation. A report for another lot should not be treated as your batch’s result.

Shipping & orders

How much is shipping, and when is it free?

Standard U.S. shipping is free on orders of $75 or more after discounts and before taxes. Standard shipping is $8 below $75. A discount can move your order below the free-shipping threshold. Final shipping and applicable taxes are confirmed at checkout.

How long does delivery take?

For continental U.S. orders, our typical estimate is 3–7 business days overall: 1–2 business days to process your order, followed by 2–5 business days in transit. These are estimates, not guaranteed arrival dates. Timing varies by destination, holidays, weather, and carrier delays. See the shipping policy for details.

Where do you ship?

We ship within the United States, including Alaska and Hawaii. For U.S. territories and military addresses, enter your complete address at checkout to confirm available shipping options. Delivery to these destinations may take longer than continental U.S. estimates.

How do I track my order or correct an address?

Your shipment confirmation email includes a tracking link. Tracking can take 24–48 hours to update after shipment. If you need an address correction, email support@livewrenlife.com promptly with your order number and the email used at checkout. Changes may not be possible once fulfillment has begun.

Subscriptions & billing

What subscription schedules do you offer?

Choose one package every month, two packages every two months, or three packages every three months. Billing and delivery schedules use calendar-month intervals. Review your selected pack, price, and recurring schedule before checkout. Learn how subscriptions work.

How do I manage or cancel my subscription?

Manage or cancel your subscription online. Use the email address associated with your subscription to request a login link.

Cancel at any time before your next recurring payment is processed to stop that renewal and all later renewals. There is no minimum number of additional renewals. Cancellation does not automatically cancel or refund an already processed order. For help accessing your subscription or with an already processed order, email support@livewrenlife.com. No phone call is required.

Returns & help

Do you accept returns?

For health and safety, our policy generally treats product sales as final once shipped. Please report damaged, defective, or incorrect items within 7 calendar days of the delivery date shown on your tracking. Email your order number, a description of the issue, and clear photos to support@livewrenlife.com. See our Return & Refund Policy for details. This does not limit rights or remedies available under applicable law.

How do I get help or report a product concern?

Visit Help for order, subscription, and product questions. To report a suspected reaction, use our side-effect reporting page. For a medical emergency, call 911 or seek emergency care; do not wait for a reply from WrenLife.