Report a Side Effect or Product Concern

WrenLife product safety

Your experience matters.

Please tell us about a suspected side effect, unexpected reaction, or product-quality concern. You do not need to be certain that a WrenLife product caused the problem.

You can report a concern for yourself or someone else, even if you do not have an order number or all the product details.

Start your report

Tell us what happened

Use the button below to open an email with a short reporting checklist already included. Complete what you can, then send it from your email app.

Email a safety concern

Or email support@livewrenlife.com with the subject Product safety concern — WrenLife.

Opening the email does not submit a report. If an email app does not open, copy the address into your usual email service.

Helpful details

Share what you know

  • Who to contact: your name and preferred email or phone number. If reporting for someone else, include their name or initials and your relationship to them.
  • The product: name, flavor, and lot number or expiration date, if available.
  • Your experience: what happened, when it began, how you are now, and the country where it occurred.
  • Product use: amount, frequency, and dates started or stopped.
  • Medical care: whether care was needed, including an emergency-room visit or hospital admission.

Missing information should not stop you from reporting. We may contact you for additional details.

A concern with the product itself?

You can also use this email to report a broken seal, unusual appearance or odor, a foreign object, or a labeling concern—even if no one experienced a side effect.

Do not use a product you suspect is unsafe. Keep the product and packaging, including the lot number, safely out of reach of children and pets. If safe to do so, take a photo of the packaging or concern. Contact us before mailing a product back.

For routine delivery questions or returns, visit Contact & Support.

Your information and privacy

Reports may contain personal and health information. We use the information you provide to review and follow up on your concern, investigate product safety, and meet applicable reporting and recordkeeping obligations. Information may be shared with the product manufacturer, service providers assisting with the review, or regulators when needed for these purposes.

Email is not a secure medical-record portal. Please avoid sending unrelated medical records, payment information, Social Security numbers, or photos that identify other people. Read our Privacy Policy for more information.

Report directly to FDA

You may also report a suspected problem directly to FDA using FDA’s dietary supplement reporting instructions. You do not need to wait for WrenLife to respond.

Sending a report to WrenLife does not automatically submit your report to FDA. Reporting a concern does not establish that a product caused it.

Send a report by mail

For written reports, use the mailing address below. Do not send products to this address without return instructions.

WrenLife, LLC — Product Safety
P.O. Box 29
Manassas, VA 20108, USA

Mail is not appropriate for urgent medical help. For a medical emergency, call 911 or seek emergency care.

Last updated: October 11, 2026