Shipping policy

WrenLife Shipping Policy

Last updated: October 10, 2026

For purposes of this policy, “WrenLife” refers to WrenLife, LLC, a Virginia limited liability company, together with its affiliates, successors, and assigns.

Shipping rates & free shipping

  • Free standard U.S. shipping on orders of $75 or more after discounts and before taxes.
  • Standard shipping is $8 for orders below $75.

Rates are in U.S. dollars. A product or order discount can move your order below the free-shipping threshold. Final shipping charges and applicable taxes are confirmed at checkout.

Processing & delivery estimates

For continental U.S. orders, our typical estimate is 3–7 business days overall:

  • Processing: typically 1–2 business days. This is the time needed to prepare your order before it is handed to the carrier. Weekends and holidays are excluded.
  • Transit: typically 2–5 business days. This is the time your package spends with the carrier after shipment.

These are estimates, not guaranteed arrival dates. Delivery timing varies by destination, holidays, weather, and carrier delays. Alaska, Hawaii, U.S. territories, and military addresses may require additional time. Review the estimate shown for your address at checkout, then use your tracking link for shipment updates.

We offer standard ground shipping. Orders may ship with carriers such as USPS, UPS, or FedEx; the carrier can vary by shipment.

Where we ship

We ship within the United States, including Alaska and Hawaii. For U.S. territories and military addresses, enter your complete address at checkout to confirm available shipping options. We do not currently offer general international shipping.

Order tracking

You will receive a shipment confirmation email with a tracking link once your order has shipped. Tracking information may take 24–48 hours to update after shipment.

Address accuracy & corrections

Please confirm your shipping address at checkout. We are not responsible for delays, lost packages, or additional shipping costs due to incorrect or incomplete addresses.

If you notice an error, email support@livewrenlife.com promptly with your order number and the email address used at checkout. Changes may not be possible once fulfillment has begun.

Delayed, lost, or stolen shipments

If your package is delayed, lost, or appears stolen, first check your tracking information and contact the carrier for the latest status. If the carrier cannot resolve the issue, email support@livewrenlife.com so we can assist with the resolution process, including filing claims when applicable.

During peak seasons and severe weather, carriers may experience delays. Please allow extra time for delivery during these periods.

Damaged, defective, or incorrect items

Please report these issues within 7 calendar days of the delivery date shown on your tracking. Include your order number, a description of the issue, and clear photos. See our Return & Refund Policy for details. This does not limit rights or remedies available under applicable law.

Need help?

Email support@livewrenlife.com, visit Help, or browse our shipping FAQs.